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1. How does the Court Automation System work?
Each court location should have its own server that contains all necessary information inserted by the system users. Available data from all courts is automatically sent to the data centre enabling administration bodies to control and to get reports not only from one definite court but from a general court system.
2. Is it a web-based system?
Our software solution is a web-based system that uses Tiny client technology where users don't need to install any client side application, but use their regular Internet Browser to load the system from indicated servers. The system user can access to the system within the local network or from the Internet.
3. What format of databases does the system support?
Our solution is developed in a way to support three possible databases, which are:
- MySQL (free, no licensing is required)
- MS SQL
- ORACLE
The later two ones are not recommended as the licensing costs for their utilization are very high, while our solution performs equal reliability and security with MySQL database system.
4. Is it possible to get a demo of the system?
5. What are the minimal specifications of servers and storages for the data center?
Server - up to 16 units:
CPU: 2x dual-core processor min 2.3GHz/1066MHz/2MB L2
Standard Memory: 4GB or more
Internal Hard Disk Drive: min 218 GB Hard Drive(s), to support at least RAID 5 with controller
Optical Drive: min 16x DVD-RW
Video Adapter/Graphics Card: min 8MB
Network Compatibility: Dual Ethernet Gigabit network controller
USB Ports: min 2
Operating System Support: Linux kernel 2.6
Storage - up to 2 units:
CPU: 2x quad-core processors min. 2.0GHz
Standard Memory: 8GB or more
Storage Capacity: min 24TB upgradable to 60TB
Controller: RAID 0/1/5/6 with 512MB memory
Optical Drive: 16x DVD-ROM
Video Adapter/Graphics Card: min 8MB
Network Compatibility: Dual Ethernet Gigabit network controller
6. What OS platform does the system support?
OS is Linux which has several advantages - it is an open source free operating system ensuring high level of system reliability and redundancy.
7. What are the requirements for the servers to be placed in each court location?
Server (large court houses):
CPU: dual-core processor min 2.3GHz/1066MHz/2MB L2
Standard Memory: 4GB or more
Internal Hard Disk Drive: min 144 GB Hard Drive(s), to support at least RAID 0/1 with controller
Optical Drive: DVD-ROM
Video Adapter/Graphics Card: min 8MB
Network Compatibility: Dual Ethernet Gigabit network controller
USB Ports: min 2
Operating System Support: Linux kernel 2.6
Server (small court houses):
CPU: dual-core processor min 2.0GHz/1066MHz/2MB L2
Standard Memory: 2GB or more
Internal Hard Disk Drive: min 144 GB Hard Drive(s), to support at least RAID 0/1 with controller
Optical Drive: DVD-ROM
Video Adapter/Graphics Card: min 8MB
Network Compatibility: Dual Ethernet Gigabit network controller
USB Ports: min 2
Operating System Support: Linux kernel 2.6
8. Can the system work within wireless networks? What bandwidth is required for getting the best recommended performance of the system?
Our system is designed in a way to be able to work in network environment with low bandwidth. The minimal requirements for supporting different data types are the following:
- textual data - 32Kbps
- images (scanned documents) - 64 Kbps
- video and audio data - 128-256 Kbps
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9. Can the database and information in it be shared with other institution?
Yes, of course. There are two possible ways: the first one is via periodical (once a week/day/etc.) extraction of the system database tables into required file format and its provision to other institutions; and the second way is via SOAP interface that provides access to database information immediately upon request.
10. What will happen to the old case files?
Data conversion is the appropriate approach in this case. The old case files can be converted into new database format, but for performing this, the data format of old files needs to be provided.
11. Is it possible to convert the old case files if they are in hard copy and not soft copy?
It's hard to ensure the possibility of old case files conversion. The reliable way is to dedicate a team of operators for manual data insertion into the system database via appropriate user interface. But there is also available a possibility to use third-party OCR tools for higher productivity. It depends on the quality and quantity of old case files.
12. Can the system support person identification numbers other than social security cards?
We have several person identification templates/rules which use different patterns for objects identification, such as first name, last name, date of birth, passport number, and other identification data/numbers such can be PIN also. Social card number is an optional data for our system. In case of necessity, we can make it possible to use other system of IDs.
13. What kind of training do you provide to your customers?
We conduct Training to Trainers, which ensures for the trained specialists to train the system end-users on all database operations and administrative issues assumed by the system. We recommend at least 3 persons to be trained. This type of training will last at least 10 days.
14. Do you provide any manual or guide for the system?
We sure do. The User Manual and System Administration Manual will be provided to our customers (it's included in software package on default).
15. Is there any additional functionality of the system available for use?
The following list represents system enhanced functionality:
- court hearings' audio/video recordings management;
- person identification;
- similar case discovery;
- convicted persons database;
- precedent case discovery;
- information board for court hearings schedule in certain court house (requires specific hardware - all-in-one PC/wall-monitor);
- self-service information terminal for public access to court related information and making payment transactions of juridical taxes and other expenses (requires specific hardware - self-service information kiosks).
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